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Zacks Follow The Money Trader > Performance Guarantee

Performance Guarantee

The only reason to sign up for a service like ours is to get recommendations that beat the market. If we fail to live up to that pledge, then we don't deserve to keep your money.

We are so confident that the stock recommendations of the Zacks Follow the Money Trader will help you outperform the market that we are backing it up with a limited 100% Money Back Performance Guarantee. That is on top of your Money Back Guarantee that comes at the time of purchase.

Below are the details of this guarantee, but please don't let the legal jargon confuse you. We simply want to ensure that you gave our service a fair try and that you can supply documentation to back up the claim. Here are the specifics:

A Zacks FTM Trader client may receive a 100% refund of the subscription fees paid during his/her subscription term if the client's Zacks stock portfolio underperforms against the S&P 500 during the holding period of the stocks. All of the following criteria must be met to qualify for the refund.

  • Must have bought and sold a minimum of 20 stock recommendations from the service.
  • Trades must be executed within 24 hours of notification from Zacks FTM Trader emails.
  • The client must show full brokerage account trading documentation for the period in question.
  • The aggregate performance (i.e. realized losses or gains) of such FTM Trader stocks, as measured by the relative rise and fall in market price, is less than the performance of the S&P 500 during the time period that these stocks were held in the customer's account.

Note that this performance guarantee does not apply to professional/institutional investors. That is because these products were primarily created for usage by individual investors. 

If you meet the preceding criteria, then please send your claim with full documentation to:

Zacks Investment Research
Attn: Follow the Money Trader- Refunds
10 S. Riverside Plaza, Suite 1600 
Chicago IL 60606

If your performance results prove to be less than the S&P 500 given the criteria above, then we will issue your full subscription refund within 5 business days at which time your access to the service will also be canceled.

To follow up on your claim, then contact us at or call 888-775-8348

DISCLAIMER: The S&P 500 Index is a well-known, unmanaged index of the prices of 500 large-company common stocks, mainly blue-chip stocks, selected by Standard & Poor's. The S&P 500 Index assumes reinvestment of dividends but does not reflect advisory fees. An investor cannot invest directly in an index.

Past performance is no guarantee of future results 
For complete disclaimer, click here.

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