AutoZone, Inc. is one of the leading specialty retailers and distributor of automotive replacement parts and accessories in the United States. It operates in the Do-It-Yourself (DIY) retail, Do-It-for-Me (DIFM) auto parts and products markets. At the end of fiscal 2020, the company had 5,885 stores in the United States, 621 in Mexico and 43 in Brazil. Total store count was 6,549 as of Aug 29, 2020. Each store offers wide-ranging products for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products.
Apart from providing automotive products, it also has many commercial sales programs, which provides commercial credit, and delivers parts and other products to local repair garages, dealers and service stations. AutoZone sells the ALLDATA brand’s automotive diagnostic and repair software through www.alldata.com and www.alldatadiy.com. This offers comprehensive factory-correct repair information to DIY customers along with ALLDATA repair subscription.
The company has online presence to sell automotive hard parts, maintenance items, accessories and non-automotive products through its website www.autozone.com. For commercial customers, it has www.autozonepro.com to make purchases. AutoZone selects and purchases merchandise from store support centers situated at Memphis, TN; Monterrey, MX; and Sao Paulo, BR. Also, it has office in Shanghai, China, to support sourcing efforts in Asia. This centralization improves the execution of merchandising and marketing strategies at the store level, as well as reduces expenses and cost of sales.
As of Aug 29, 2020, the company had roughly 100,000 employees, of which 60% consisted of full-time employees. Out of the total count, 91% are employed at the AutoZone stores or in direct field supervision. Further, 6% of those work at distribution centers while 3% work at store support and other functions.
The company reported a 6.5% year over year increase in net revenues to $12.6 billion in fiscal 2020. This growth was led by domestic same store sales increase of 7.4% as well as net sales of $244.7 million generated from new stores. AutoZone generated net income of $1.7 billion, up from $1.6 billion recorded in fiscal 2019.