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Hawaiian Airlines Invalidates Change Fees on All Flights

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Hawaiian Airlines, the wholly-owned subsidiary of Hawaiian Holdings (HA - Free Report) , eliminated change fees on its flights Sep 3 onward. With this move, the carrier joins the club of Delta Air Lines (DAL - Free Report) , American Airlines (AAL - Free Report) and United Airlines (UAL - Free Report) . The action is aimed at attracting passengers on flights as the ongoing pandemic dealt a heavy blow to the airline’s top line due to lackluster passenger revenues stemming from feeble air-travel demand. 

The cancellation of change fees implies that passengers can reschedule domestic and international flights without incurring additional cost. Specifically, this facility is enjoyed by passengers who bought tickets or redeemed HawaiianMiles for travel in the Main Cabin, Extra Comfort or First/Premium Cabin Class seats. Additionally, passengers travelling in the carrier’s lowest fare class — Main Cabin Basic — are able to alter flights without bearing any cost through Dec 31, 2020 per the airline’s COVID waiver scheme.

Apart from rejecting change fees, the carrier introduced a host of safety measures for passengers on board. These include filling out a health acknowledgment form indicating that the respective flyer does not have any COVID-19 symptoms and will wear a mask during the flight. The safety protocol is also aimed at restoring people’s confidence in resorting to air-travel flying again.

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Hawaiian Holdings carries a Zacks Rank #4 (Sell), currently.

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