Back to top

Image: Bigstock

Harley-Davidson Recalls LiveWire Bikes for Software Defect

Read MoreHide Full Article

Harley-Davidson, Inc. HOG recently issued a voluntary safety recall for certain 2020 LiveWire (ELW) electric motorcycles due to a potential software defect.

Per National Highway Traffic Safety Administration (NHTSA), the recall has been issued due to reports that few of the 2020 LiveWire motorcycles have electric powertrains that unexpectedly initiate a shutdown without providing a clear notification to the rider that the shutdown sequence has started. In some cases, the vehicle does not restart after the sudden shutdown due to a software defect in the Onboard Charging (OBC) system.
 
Moreover, the sudden loss of propulsion, which sometimes results in an inability to restart the bike, increases the risk of a crash, thereby jeopardizing rider safety.

The iconic motorcycle manufacturer claims to have received two reports of alleged unexpected loss of propulsion. The company anticipates that 1% of the LiveWire bikes face the problem of power interruption originating in the OBC.

Furthermore, the recall covers bikes produced between Sep 23, 2019, and Mar 16, 2020. It is estimated that about 1,012 bikes have been recalled by the company for a software update in lieu of customers’ interests and safety.

The customers will incur no additional costs for getting the software update in the recalled bikes. The software update is aimed to remove the significant power-interruption issue in the bike.

Customer notifications will begin next week, where the company will notify them if their LiveWire is included in the recall. Owners can get updated software installed in their bikes by contacting an authorized Harley-Davidson LiveWire dealership. They also have the option of the company picking up their bikes and returning the same after resolving the defect, free of charge.

A redacted notification letter, that will be issued to 2020 LiveWire owners, can be viewed on the NHTSA’s website.

The recalled Harley-Davidson LiveWire motorcycles have been assigned an NHTSA campaign number, which is 20V624000.

This is not the first occasion where the LiveWire, which is the company’s first electric motorcycle, has encountered a hindrance related to the charging system.

In October 2019, Harley-Davidson temporarily halted the production of the electric motorcycle for several days after a charging irregularity was noted during the final quality check. Production was then quickly resumed after the issue was resolved.

Putting quality over quantity, Harley-Davidson, peers of which include Ford Motor F, PACCAR Inc (PCAR - Free Report) and IAA Inc (IAA - Free Report) , has always been prompt in taking adequate measures whenever it suspects any malfunction in its vehicles. The latest safety recall underscores the company’s commitment to give customer safety the utmost priority. Also, with the kind of positive market response the LiveWire has received, the recall is unlikely to dent its sales.

Biggest Tech Breakthrough in a Generation

Be among the early investors in the new type of device that experts say could impact society as much as the discovery of electricity. Current technology will soon be outdated and replaced by these new devices. In the process, it’s expected to create 22 million jobs and generate $12.3 trillion in activity.

A select few stocks could skyrocket the most as rollout accelerates for this new tech. Early investors could see gains similar to buying Microsoft in the 1990s. Zacks’ just-released special report reveals 8 stocks to watch. The report is only available for a limited time.

See 8 breakthrough stocks now>>


In-Depth Zacks Research for the Tickers Above


Normally $25 each - click below to receive one report FREE:


PACCAR Inc. (PCAR) - free report >>

IAA, Inc. (IAA) - free report >>