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ServiceNow Inc.

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ServiceNow’s third-quarter results reflected strong year-over-year improvement, as the company’s top and bottom-line figures topped management’s guidance. The company is benefiting from growing adoption of its platform and tools in the Global 2000 (G2K) companies, as defined by Forbes. The digital transformation phase that organizations are going through has been aiding ServiceNow’s growth. Moreover, the company’s global presence and strong partnerships are other tailwinds. The company is penetrating the non-ITSM markets like customer service, human resource and security. The company has outperformed the industry on a year-to-date basis. However, stiff competition in the non-ITSM markets from well-established players like Oracle and salesforce.com is a major headwind.


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