Cognizant (CTSH) Boosts AI-Driven Automation With ServiceNow

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Cognizant Technology Solutions’ (CTSH - Free Report) recently inked a strategic partnership with ServiceNow (NOW - Free Report) to help clients adopt AI-driven automation across industries. The alliance aims to build a $1-billion combined business for both companies.

The partnership leverages on Cognizant's ServiceNow Business Group, which offers AI-led platforms and industry solutions to transform IT, customer, employee and business experiences. The group will help clients improve operational effectiveness, enhance experience and expedite innovation.

To optimize operations, organizations across sectors face challenges around platform silos and intensive manual workflows. To address these challenges, Cognizant integrates its deep industry expertise and enterprise AI solutions with ServiceNow’s powerful platform, delivering innovative and cost-effective solutions that enhance the value of clients' products.

The collaboration offers integrated solutions that use data across the enterprise to drive business differentiation, such as – generative AI and hyperautomation, next-generation service operations, workflow optimization, contact center management, asset management and effective pathways to net zero emissions.

Cognizant Technology Solutions Corporation Price and Consensus

 

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