We use cookies to understand how you use our site and to improve your experience.

This includes personalizing content and advertising.

By pressing "Accept All" or closing out of this banner, you consent to the use of all cookies and similar technologies and the sharing of information they collect with third parties.

You can reject marketing cookies by pressing "Deny Optional," but we still use essential, performance, and functional cookies.

In addition, whether you "Accept All," Deny Optional," click the X or otherwise continue to use the site, you accept our Privacy Policy and Terms of Service, revised from time to time.

 
PERFORMANCE GUARANTEE

Performance Guarantee

The only reason to sign up for a service like ours is to get recommendations that beat the market. If we fail to live up to that pledge, then we don't deserve to keep your money.

We are so confident that the recommendations of the Zacks Investor Collection will help you outperform the market that we are backing it up with a limited 100% Money Back Performance Guarantee. That is on top of your Money Back Guarantee that comes at the time of purchase.

Below are the details of this guarantee, but please don't let the legal jargon confuse you. We simply want to ensure that you gave our service a fair try and that you can supply documentation to back up the claim. Here are the specifics:

A Zacks Investor Collection client may receive a 100% refund of the subscription fees paid during the first three years of his/her subscription term if the client's Zacks Investor Collection portfolio underperforms against the S&P 500 during that same holding period. All of the following criteria must be met to qualify for the refund.

  • Must have bought and sold a minimum of 25 recommendations from the service per year.
  • Trades must be executed within 24 hours of notification from Zacks Investor Collection emails.
  • The client must show full brokerage account trading documentation for the period in question.
  • The aggregate performance (i.e. realized losses or gains) of such Zacks Investor Collection recommendation, as measured by the relative rise and fall in market price, is less than the performance of the S&P 500 during the time period that these recommendations were held in the customer's account.

After 3 years the opportunity to get a refund will expire. If you meet the preceding criteria, then please send your claim with full documentation to:

Zacks Investment Research
Attn: Zacks Investor Collection - Refunds
10 S. Riverside Plaza, Suite 1600
Chicago, IL 60606

If your performance results prove to be less than the S&P 500 given the criteria above, then we will issue your full subscription refund within 5 business days at which time your access to the service will also be canceled.

To follow up on your claim, then contact us at zic@zacks.com or call 888-775-8348.