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Privacy Policy and Terms of Service

Welcome to Zacks.com.  Zacks Investment Research and/or its affiliates provide Zacks.com to you subject to the following Privacy Policy and Terms of Service. 

 

Privacy Policy

Since our inception in 1978, we have sought long-term relationships with our customers.  This means that customer data privacy and security are a top priority.  This Privacy Policy outlines the types of information we gather from your use of this service (the "Service"), how we use it, with whom we might share it, how we keep it secure, and the choices you have about the information you choose to share with us.


Types of Personal Information We Collect:

The types of personal information (“Personal Information”) we collect depend on the product or service you receive from us. This information may include, but is not limited to:

  • Your name, phone number, physical and e-mail address
  • Your credit card number
  • Information about your preferences and usage gathered by cookies

 

Why we Collect Personal Information:

Zacks Investment Research collects Personal Information to provide you with the Service, to perform marketing and research related activities, to supply other administrative services (e.g., setting up new accounts and maintaining your existing account), and to respond to inquiries about your account and the Service.

 

How we Collect Personal Information:

We collect Personal Information by voluntary submissions from through our website.  We also collect Personal Information regarding how you use the Service through cookies, as described more fully below.

 

How we Use Your Personal Information:

Zacks Investment Research Internal List

Everyone who submits Personal Information to Zacks Investment Research online will receive, via e-mail, our free weekly newsletters: Profit from the Pros. Through Profit from the Pros, we provide original and exclusive content from Zacks Investment Research and Zacks.com. We also distribute commentary and investment ideas from independent third parties, who produce financial news publications and who compensate Zacks Investment Research for distributing their newsletters. From time-to-time, we will also send or contact you regarding special offers for products and services from Zacks Investment Research and our affiliates.

You can unsubscribe from these e-mails at any time by going to register.zacks.com/unisub.php.

 

Zacks Investment Research Opt-In Marketing List

During the Zacks.com registration process, we include the contact information you provide us on the Zacks Investment Research opt-in marketing list. We "rent" our opt-in marketing list to outside marketers who have special offers that may be of interest to you. Please note that we "rent" our marketing list, but we do not sell your information to third parties. Zacks Investment Research controls the process through an agreement with an e-mail service provider, which handles the distribution of e-mails from Zacks Investment Research and its business partners. We keep tight control over our marketing list at all times. We only give outside marketers the right to send you an e-mail through our e-mail service provider. Additionally, Zacks Investment Research is selective about which companies we permit to send you an offer. Zacks will use names for Market Research. Our goal is for the e-mails to be of value to you.

You can unsubscribe from these e-mails at any time by going to register.zacks.com/unisub.php.

 

Zacks Investment Research Postal and Telemarketing Lists

Everyone who submits personal postal and phone number information to Zacks Investment Research online may receive special direct mail and telemarketing offers from outside marketers that may be of interest to you. As with our other lists, we "rent" our postal and phone marketing lists and do not sell your information to third parties. Zacks Investment Research controls the process through an agreement with a postal list service bureau and phone call centers, which handles the distribution of direct mail and telemarketing offers from Zacks Investment Research and its business partners. Outside marketers are only given the right to send you a piece of direct mail through our bureau or call you through a telemarketing firm with our approval. All phone numbers on the Zacks telemarketing list are processed through the National Do Not Call Directory to remove anyone registered there. Zacks Investment Research is selective about the companies we permit to send your offers and the offers being sent.

You can unsubscribe from these direct marketing offers at any time by calling us at 1-800-767-3771 ext. 9339 or emailing your request to support@zacks.com.

 

Zacks Premium

If you subscribe to the Zacks Premium subscription service, you will be included in our internal email and postal marketing lists. You will only be added to the Opt-In Marketing list if you do not uncheck the offer box included as part of registration. We collect your credit card information solely for payment of your subscription. It is shared only with our credit card processor in order to complete the transaction.

 

Co-Registration

In various registration processes on the Zacks web site, we offer you the opportunity to take free offers from third-party publishers by checking an "opt-in" box by each offer. If you check any box to receive an offer, your name, email address, and/or mailing address will be shared with the appropriate publisher.

 

Paid Expert Newsletters

If you decide to subscribe to any of our paid newsletters, we collect your credit card information solely for payment of your subscription, and it is shared only with our credit card processor to complete the transaction.

 

Do Not Email Lists 

If you opt out from a Zacks.com Opt-In Marketing List, Zacks Investment Research Internal List, or unsubscribe from a Zacks offer sent by another list vendor, you will be added to our Do Not Email list, and we will suppress your email address from future mailings to the Zacks Investment Research Internal List and Opt-In Marketing List, as well as any other Zacks mailings done through a third party. This process usually completes within 72 hours but can take up to 10 days in rare situations. However, if you later register for a Zacks product again, your name will be removed from the Do Not Email list.

Please note that while Zacks will not freely distribute the information you submit, if you click to unsubscribe from mailings sent to the Zacks.com Opt-In Marketing List from a particular marketer, we are obligated to share your email address with that marketer for the purpose of being added to their Do Not Mail list. How that mailer manages your email address after that time is beyond Zacks.com control.

 

How We Use Cookies

Zacks Investment Research uses cookies, tags, pixels and similar technologies to enhance your experience on the internet. These technologies allow us to recognize your preference information, keep track of the choices you make concerning the e-mails you wish to receive, and to facilitate effective Web site administration. You may elect to refuse cookies through your web browsers. Please refer to your browser’s Help instructions to learn more about cookies.

For more information about cookies including removing any or all of your cookies, please visit www.allaboutcookies.org.

Also, if you would like to remove the Google Analytics and DoubleClick cookies, please go to tools.google.com/dlpage/gaoptout and www.google.com/ads/preferences/plugin/, respectively. You should be aware that this will affect your Google cookies on all sites, and not just ours.


Data Security

We are committed to protecting your Personal Information. All information that you provide to us is stored on our secure servers. Access to paid areas of Zacks.com is password-protected for your privacy and security. While we do our best to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.  You are responsible for maintaining the secrecy of your passwords and/or any account information. If you need to change your password, please follow the steps outlined below.

The transmission of information via the internet is not 100% secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Our site may contain links to external sites. We are not responsible for the privacy policies or the content of such sites.


Retention Period

We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.  The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is legally advisable (for example, in regard to applicable statutes of limitations, litigation or regulatory investigations).

 

Further Rights for Persons or Information Covered By GDPR

If you are a covered individual under the General Data Protection Regulation (“GDPR”) you have legal rights in relation to the Personal Information that we hold about you. These rights include:

  • Obtaining information regarding the processing of your Personal Information and access to the Personal Information that we hold about you.  Please note that there may be circumstances where we are entitled to refuse requests for access to copies of Personal Information;  
  • Requesting that we correct your Personal Information if it is inaccurate or incomplete;
  • Requesting that we erase your Personal Information in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Information but we are legally entitled to retain it;
  • Objecting to, and requesting that we restrict, our processing of your Personal Information in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your Personal Information but we are legally entitled to refuse that request;
  • Withdrawing your consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.

We may request that you prove your identity by providing us with a copy of a valid means of identification to comply with our security obligations and to prevent unauthorized disclosure of data. We reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive requests concerning your access to your data and for any additional copies of the Personal Information you request from us.

Individuals covered by the GDPR should contacts support@zacks.com for further information.

 

Transferring Your Personal Information Outside the EEA (if GDPR applies)

The data that we collect from you is transferred to, and will be stored at, a destination outside the European Economic Area ("EEA") that is not subject to equivalent Data Protection Law. For our purposes, the information we collect is processed and stored in the US.

We may transfer your personal information outside the EEA:

  • In order to store it.
  • In order to enable us to provide the Service.
  • Where we are legally required to do so.
  • In order to facilitate the operation of our group of businesses, where it is in our legitimate interests and we have concluded these are not overridden by your rights.

Where your information is transferred outside the EEA, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards and that it is treated securely and in accordance with this Privacy Policy.

You may contact us at any time at upport@zacks.com if you would like further information.

 

Children's Online Privacy Protection Rule

Zacks.com is intended for use only by persons who are at least 13 years of age. By using this site, you confirm to us that you meet this requirement. If you are aged 13 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to our website. Users without this consent are not allowed to provide us with personal information.

If you are under the age of 13 your parent or guardian must consent on your behalf where we ask for consent in relation to the use of your information.  If a child has provided us with private information without parental or guardian consent, the parent or guardian should e-mail us at support@zacks.com to remove the information and unsubscribe the child from any promotional contact opportunities.


Changes to The Privacy Policy

We reserve the right to amend this Privacy Policy at any time, for any reason, and may do so by posting a new version online.  It is our policy to post any changes we make to our Privacy Policy on the Website Home Page. If we make material changes to how we treat our users' Personal Information, we will make such changes notable on our Website Home Page.  Your continued use of the Website will constitute acceptance of the material changes identified on the Website.  Your continued use of the Website and/or continued provision of information to us will be subject to the terms this Privacy Policy.

 

Terms of Service

 

Arbitration Agreement

Any and all claims arising from or relating to the use of this website and/or any good or service offered or provided by us to you shall be subject to binding arbitration under the Federal Arbitration Act ("FAA"). This includes claims based on contract, tort, equity, statute, or otherwise, as well as claims regarding the scope and enforceability of this provision. It includes all claims by or against you, us, and/or any affiliated person, company, and/or agent.

 

A single Arbitrator shall decide all claims and shall render a final, written decision. You may choose the American Arbitration Association ("AAA"), Judicial Arbitration and Mediation Service ("JAMS"), or other similar arbitration service provider acceptable to us to administer the arbitration. Consistent with the FAA, the appropriate AAA rules, JAMS rules, or other service provider rules shall apply, as determined by the Arbitrator. For AAA and JAMS, these rules are found at www.adr.org and www.jamsadr.com.

 

Each party to the arbitration shall pay his, her, or its own costs of arbitration. If you cannot afford your arbitration costs, you may apply for a waiver under the relevant rules.

You and we waive any right to bring representative claims on behalf of a class of individuals, on behalf of the public, as a private attorney general, or otherwise (the "class action waiver"). Except for this class action waiver, this clause may be severed or modified if necessary to render it enforceable under the FAA.


Updated May 25, 2018.