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Freshworks' (FRSH) Zuper Integration to Expand Clientele
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Freshworks (FRSH - Free Report) recently announced an integration with Zuper, which will help it enhance customer relationships and experiences for businesses with field service teams. Zuper’s direct integration with Freshdesk will smoothen up seamless data flow and sharing without the need to switch platforms.
The Freshworks-Zuper integration is now available on the Freshworks Marketplace, which is powered by the Freshworks Neo platform. The platform allows developers to easily build and publish apps that integrate with the Freshworks suite of products.
Freshworks has been benefiting from a strong portfolio. The Zuper integration is expected to boost clientele and drive the top line.
Freshworks has expanded its portfolio with the launch of an AI-powered Customer Service Suite that combines Freshchat, Freshdesk and its generative AI, Freddy AI. Solutions like Freddy Self-Service, Freddy Copilot and Freddy Insights are expected to drive top-line growth.
Expanding clientele that includes the likes of Monos and Lalamove has been strengthening FRSH’s prospects. The addition of new generative AI capabilities across FRSH’s product portfolio has been a key catalyst.
Freshworks shares have jumped 32.5% in the past six months, outperforming the Zacks Computer & Technology sector’s return of 7.7%. It has been benefiting from a strong portfolio that helped in attracting new clients.
In third-quarter 2023, Freshworks reported revenues of $153.6 million, up 19% year over year. The number of customers contributing more than $5,000 in annual recurring revenues was 19,551, up 17% year over year.
The company benefits from its partnership with Microsoft (MSFT - Free Report) . Its Freshservice customers are using more Microsoft Teams as adoption has seen an average increase of 42% over the past three years.
The increase can be attributed to the integration of the generative-AI-powered Virtual Agent within Freshservice, an IT service management solution and Microsoft Teams’ ServiceBot. These give employees round-the-clock support and can facilitate rapid resolution of their needs within Microsoft Teams.
Freshworks expects fourth-quarter 2023 revenues between $156.7 million and $159.3 million, indicating 18-20% year-over-year growth. Earnings are expected to be between 4 cents and 6 cents per share.
The Zacks Consensus Estimate for fourth-quarter revenues is pegged at $158.11 million, suggesting 18.73% year-over-year growth. The consensus mark is pegged at 5 cents, unchanged over the past 60 days.
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Freshworks' (FRSH) Zuper Integration to Expand Clientele
Freshworks (FRSH - Free Report) recently announced an integration with Zuper, which will help it enhance customer relationships and experiences for businesses with field service teams. Zuper’s direct integration with Freshdesk will smoothen up seamless data flow and sharing without the need to switch platforms.
The Freshworks-Zuper integration is now available on the Freshworks Marketplace, which is powered by the Freshworks Neo platform. The platform allows developers to easily build and publish apps that integrate with the Freshworks suite of products.
Freshworks has been benefiting from a strong portfolio. The Zuper integration is expected to boost clientele and drive the top line.
Freshworks has expanded its portfolio with the launch of an AI-powered Customer Service Suite that combines Freshchat, Freshdesk and its generative AI, Freddy AI. Solutions like Freddy Self-Service, Freddy Copilot and Freddy Insights are expected to drive top-line growth.
Expanding clientele that includes the likes of Monos and Lalamove has been strengthening FRSH’s prospects. The addition of new generative AI capabilities across FRSH’s product portfolio has been a key catalyst.
Freshworks Inc. Price and Consensus
Freshworks Inc. price-consensus-chart | Freshworks Inc. Quote
Freshworks’ Prospects Remain Bright
Freshworks shares have jumped 32.5% in the past six months, outperforming the Zacks Computer & Technology sector’s return of 7.7%. It has been benefiting from a strong portfolio that helped in attracting new clients.
In third-quarter 2023, Freshworks reported revenues of $153.6 million, up 19% year over year. The number of customers contributing more than $5,000 in annual recurring revenues was 19,551, up 17% year over year.
The company benefits from its partnership with Microsoft (MSFT - Free Report) . Its Freshservice customers are using more Microsoft Teams as adoption has seen an average increase of 42% over the past three years.
The increase can be attributed to the integration of the generative-AI-powered Virtual Agent within Freshservice, an IT service management solution and Microsoft Teams’ ServiceBot. These give employees round-the-clock support and can facilitate rapid resolution of their needs within Microsoft Teams.
Freshworks expects fourth-quarter 2023 revenues between $156.7 million and $159.3 million, indicating 18-20% year-over-year growth. Earnings are expected to be between 4 cents and 6 cents per share.
The Zacks Consensus Estimate for fourth-quarter revenues is pegged at $158.11 million, suggesting 18.73% year-over-year growth. The consensus mark is pegged at 5 cents, unchanged over the past 60 days.
Zacks Rank & Stocks to Consider
Freshworks currently has a Zacks Rank #3 (Hold).
BlackLine (BL - Free Report) and Ceridian HCM are some better-ranked stocks in the broader sector, each sporting a Zacks Rank #1 (Strong Buy) at present. You can see the complete list of today’s Zacks #1 Rank stocks here.
The long term earnings growth rate for BlackLine and Ceridian HCM is pegged at 50.56% and 44.15%, respectively.
Shares of BL have returned 2.8% in the past six months, while CDAY has lost 5.3%.