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Can Strong AI Adoption Help Atlassian Challenge CRM & NOW?

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Key Takeaways

  • Atlassian's Q4 revenues grew 28%, while cloud revenues rose 31% and subscription ARR increased 23%.
  • Rovo adoption is expanding, with more than 80% of Fortune 500 companies now using the AI offering.
  • Atlassian's agentic automation increased threefold as customers deployed agents beyond software development.

Atlassian Corporation (TEAM - Free Report) is seeing higher AI adoption help drive customer expansion. In the fourth quarter of fiscal 2026, revenues increased 28% year over year, while cloud revenues grew 31% year over year. Further, RPO increased 44% year over year, and subscription ARR grew 23% year over year. Management said customers are signing larger deals, adding more seats and using more Atlassian products as they adopt AI. This strong momentum should help TEAM strengthen its position against other key players in the cloud software industry such as ServiceNow (NOW - Free Report) and Salesforce (CRM - Free Report) .

Rovo is playing an important role in this trend. More than 80% of Fortune 500 companies now use Rovo, while Rovo-assisted actions increased 50% sequentially in the fourth quarter. Atlassian said customers using Rovo are growing their ARR at more than twice the rate of non-adopters. The company is also seeing customers expand Rovo into more workflows and business functions, which could create more opportunities for cross-selling and seat expansion.

The Teamwork Graph is another key part of Atlassian's AI strategy. The graph now spans more than 200 billion objects and connections and is designed to give AI agents better access to enterprise data and context. Management said AI and the Teamwork Graph are among the top two reasons customers upgrade to the cloud and Teamwork Collection. The company also reported record activity in large enterprise deals, with customers generating more than $3 million in ARR growing over 50% year over year and those with more than $5 million growing over 70%.

Atlassian's AI opportunity also extends beyond software development. Service Collection revenue growth accelerated in the fourth quarter, while agentic automation increased more than threefold as customers deployed agents in HR, legal, finance and marketing. The above-mentioned factors show that continued AI adoption, cross-selling and seat expansion could help support Atlassian's growth prospects in the upcoming quarters. The Zacks Consensus Estimate for TEAM's fiscal 2027 and 2028 revenues indicates year-over-year growth of 13% and 14.8%, respectively.

Atlassian Faces Stiff Competition

Salesforce competes with Atlassian through offerings such as Agentforce, Data Cloud and Slack, which together create a unified ecosystem that connects customer data with integrated AI across systems, apps and devices. In the first quarter of fiscal 2027, Agentforce’s ARR surpassed $1 billion, up in triple digits year over year. Salesforce expects this momentum to continue in fiscal 2027, on the back of robust customer demand for its agentic offerings.

ServiceNow is seeing strong demand for its Agentic AI products as enterprises look to automate more work and improve productivity. The company is expanding AI across IT, customer service, employee service and security. Management said customers now want AI that can complete tasks and deliver clear business value instead of simply assisting employees. This is helping drive adoption of the company's AI offerings. AI annual contract value (ACV) crossed $1 billion during the second quarter of 2026, and ServiceNow expects AI ACV to exceed $1.5 billion by the end of 2026.

TEAM’s Price Performance, Valuation & Estimates

TEAM shares have returned 0.5% in the year-to-date period against the Zacks Internet - Software industry’s decline of 3.6%.

TEAM YTD Price Performance

Zacks Investment Research
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From a valuation standpoint, Atlassian trades at a forward 12-month price-to-sales ratio of 5.46X compared with the industry’s 3.96X. TEAM has a Value Score of F.

TEAM’s Valuation

Zacks Investment Research
Image Source: Zacks Investment Research

The Zacks Consensus Estimate for TEAM's fiscal 2027 earnings is pegged at $5.52 per share, revised down by 7.9% over the past 30 days, indicating a year-over-year decline of 5.6%.

Zacks Investment Research
Image Source: Zacks Investment Research

TEAM stock currently carries a Zacks Rank #3 (Hold). You can see the complete list of today’s Zacks #1 Rank (Strong Buy) stocks here.

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