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DocuSign (DOCU) Q2 Earnings: Taking a Look at Key Metrics Versus Estimates

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For the quarter ended July 2026, DocuSign (DOCU - Free Report) reported revenue of $875.75 million, up 9.4% over the same period last year. EPS came in at $1.16, compared to $0.92 in the year-ago quarter.

The reported revenue compares to the Zacks Consensus Estimate of $867.57 million, representing a surprise of +0.94%. The company delivered an EPS surprise of +7.41%, with the consensus EPS estimate being $1.08.

While investors closely watch year-over-year changes in headline numbers -- revenue and earnings -- and how they compare to Wall Street expectations to determine their next course of action, some key metrics always provide a better insight into a company's underlying performance.

Since these metrics play a crucial role in driving the top- and bottom-line numbers, comparing them with the year-ago numbers and what analysts estimated about them helps investors better project a stock's price performance.

Here is how DocuSign performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts:
  • Total Customers: 1.9 million versus the two-analyst average estimate of 1.9 million.
  • Enterprise & Commercial Customers: 289 thousand compared to the 289.32 thousand average estimate based on two analysts.
  • Revenue- Professional services and other: $21.79 million versus $18.46 million estimated by six analysts on average. Compared to the year-ago quarter, this number represents a +34.1% change.
  • Revenue- Subscription: $853.96 million compared to the $848.94 million average estimate based on six analysts. The reported number represents a change of +8.9% year over year.

View all Key Company Metrics for DocuSign here>>>

Shares of DocuSign have returned +15.9% over the past month versus the Zacks S&P 500 composite's +2.1% change. The stock currently has a Zacks Rank #3 (Hold), indicating that it could perform in line with the broader market in the near term.

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