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Block's AI-Powered Kiosk Launch to Drive Revenue and Merchant Growth

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Key Takeaways

  • Block launched Square Kiosk to streamline quick-service restaurant ordering and improve customer experiences.
  • The AI-powered voice system offers menu guidance, order changes and add-on suggestions.
  • Square Kiosk's hardware sales, recurring software fees and payment processing could boost revenues.

Block, Inc. (XYZ - Free Report) has introduced its new AI-powered Square Kiosk, designed to help quick-service restaurants (QSRs) streamline ordering, improve customer experiences and increase transaction values. The intelligent self-service kiosk combines conversational AI, voice capabilities and integrated payment technology.

The new kiosk features a 21.5-inch touchscreen, presence detection, personalized loyalty check-ins, integrated payments and barcode scanning. Its agentic, AI-powered voice system understands restaurant menus and lets customers ask questions, request modifications, explore substitutions and receive recommendations.

The system can also suggest relevant add-ons based on popular items, time of day and existing orders, potentially increasing average transaction values. These capabilities could help restaurants manage peak-hour traffic, reduce staffing pressures and improve operational efficiency.

Square Kiosk is available for $1,999 with a Square Plus or Premium subscription, alongside a $99 monthly software fee per device.

Final Outlook on Block

The launch of Square Kiosk is expected to strengthen Block’s position in the restaurant technology market by expanding its AI-driven offerings and attracting more QSR merchants. The combination of hardware sales, recurring software subscription fees and increased payment processing volumes could support revenue growth and deepen merchant engagement within the Square ecosystem. Over time, wider adoption could boost customer retention, create cross-selling opportunities and support growth in Block’s Square segment.

Year to date, shares of this Zacks Rank #3 (Hold) company have gained 16.5% compared with the industry's growth of 11%.

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Stocks to Consider

Some better-ranked stocks from the internet-software sector are BILL Holdings, Inc. (BILL - Free Report) and Penguin Solutions, Inc. (PENG - Free Report) , each sporting a Zacks Rank #1 (Strong Buy). You can see the complete list of today’s Zacks Rank #1 stocks here.

The Zacks Consensus Estimate for BILL’s 2027 earnings per share (EPS) has moved northward marginally to $3.72 over the past week.

The consensus estimate for PENG’s 2027 EPS has moved up 2.6% to $4.70 over the past week.

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