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ServiceNow (NOW) Reports Q3 Earnings: What Key Metrics Have to Say
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For the quarter ended September 2026, ServiceNow (NOW - Free Report) reported revenue of $4.11 billion, up 20.5% over the same period last year. EPS came in at $1.00, compared to $0.96 in the year-ago quarter.
The reported revenue represents a surprise of +0.46% over the Zacks Consensus Estimate of $4.09 billion. With the consensus EPS estimate being $1.02, the EPS surprise was -1.96%.
While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their next move, some key metrics always offer a more accurate picture of a company's financial health.
As these metrics influence top- and bottom-line performance, comparing them to the year-ago numbers and what analysts estimated helps investors project a stock's price performance more accurately.
Here is how ServiceNow performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts:
Current Remaining Performance Obligations(cRPO) - GAAP: $13.65 billion versus the six-analyst average estimate of $13.56 billion.
Remaining Performance Obligations (RPO) - GAAP: $29.70 billion compared to the $29.32 billion average estimate based on five analysts.
cRPO (Current Remaining Performance Obligations) - Non-GAAP: $13.72 billion versus $13.61 billion estimated by three analysts on average.
Revenues- Professional services and other: $118 million compared to the $113.57 million average estimate based on nine analysts. The reported number represents a change of +9.3% year over year.
Revenues- Subscription: $3.99 billion versus $3.98 billion estimated by nine analysts on average. Compared to the year-ago quarter, this number represents a +20.9% change.
Gross Profit (Non-GAAP)- Subscription: $3.2 billion versus $3.21 billion estimated by seven analysts on average.
Gross Profit (Non-GAAP)- Professional services and other: $-23 million versus the seven-analyst average estimate of $6.03 million.
Shares of ServiceNow have returned +19.1% over the past month versus the Zacks S&P 500 composite's -0.2% change. The stock currently has a Zacks Rank #4 (Sell), indicating that it could underperform the broader market in the near term.
View the Zacks #1 Rank List
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ServiceNow (NOW) Reports Q3 Earnings: What Key Metrics Have to Say
For the quarter ended September 2026, ServiceNow (NOW - Free Report) reported revenue of $4.11 billion, up 20.5% over the same period last year. EPS came in at $1.00, compared to $0.96 in the year-ago quarter.
The reported revenue represents a surprise of +0.46% over the Zacks Consensus Estimate of $4.09 billion. With the consensus EPS estimate being $1.02, the EPS surprise was -1.96%.
While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their next move, some key metrics always offer a more accurate picture of a company's financial health.
As these metrics influence top- and bottom-line performance, comparing them to the year-ago numbers and what analysts estimated helps investors project a stock's price performance more accurately.
Here is how ServiceNow performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts:View all Key Company Metrics for ServiceNow here>>>
Shares of ServiceNow have returned +19.1% over the past month versus the Zacks S&P 500 composite's -0.2% change. The stock currently has a Zacks Rank #4 (Sell), indicating that it could underperform the broader market in the near term.