Headquartered in Jacksonville, FL, Fidelity National Information Services, Inc. provides banking and payments technology solutions, processing services and information-based services to the financial services industry. The company came into existence, following the merger with Certegy Inc., a provider of credit card, debit card, other transaction processing and check risk management services to financial institutions in 2006.

In July 2019, the company acquired Worldpay, post which, Fidelity became one of the global leaders in financial technology, solutions and services for merchants, banks and capital markets. Through the Worldpay transaction, Fidelity enhanced global payment capabilities, robust risk and fraud solutions and advanced data analytics.

Also, post-acquisition, the company reorganized the following reportable segments:

The Banking Solutions (contributed 46.2% to revenues in 2022) unit serves the global market, with a host of solutions, including processing software, transaction processing software, and complementary applications and services. It primarily serves integrated solutions, which are distinguished by multi-year processing contracts that generate recurring revenues.

The Merchant Solutions (32.9%) segment focuses on serving global merchants by enabling them to accept electronic payments. Also, it includes all aspects of payment processing, including authorization and settlement. It intends to opt for a tax-free spin-off of its Merchant Solutions business that is likely to be closed by early 2024.

The Capital Market Solutions (19%) segment offers financial institutions across the globe a broad array of buy and sell-side solutions. The company has long-established relationships with many of these financial and commercial institutions that generate significant recurring revenues.

The Corporate and Other (1.9%) segment consists of corporate overhead expenses, certain leveraged functions, and miscellaneous expenses, which that are not included in the operating segments as well as certain non-strategic businesses.

In February 2022, Fidelity acquired Payrix, an innovative financial technology firm, to amplify its ambit of e-commerce offerings to companies of all sizes in any industry.